From First Client to Repeat Business: Building Trust as a Freelancer

Recorded podcast presented by Jefferson Otonbara Imgbi for RDE Digital Digest.

About this podcast

Consider how clear expectations, reliable delivery and communication support trust and repeat freelance business.

Watch and practise

Use the video controls below to play, pause and revisit the recording. Pause when you need time to practise.

Your practice task

Describe one service you can deliver, its scope, acceptance criteria, exclusions and handover arrangements.

Use fictional examples for practice. Keep personal, client and employer information confidential.