Emotional Intelligence at Work

Recognise emotional cues and choose constructive responses in everyday work situations.

RDE Professional Short Courses: Professional and Soft Skills

Emotional Intelligence at Work is a 6-hour Professional Short Course in Professional & Soft Skills. Develop focused workplace capability through reflection, practical preparation and guided communication activities.

Who this course is for

Professionals developing awareness of their own responses and working relationships.

Entry guidance

No specialist technical qualification is assumed. Discuss your starting level, goals and support needs with RDE before enrolment.

Learning themes

These indicative themes describe the intended focus. RDE confirms the delivery syllabus and activities before enrolment.

Recognising emotions and workplace triggers
Listening, empathy and measured responses
Feedback, boundaries and constructive disagreement

Practical activity

Example activity: Reflect on a fictional workplace disagreement and practise a considered response. Use fictional or appropriately anonymised examples and share only information you are comfortable discussing.

Learning outcomes

The intended outcome is to recognise emotional cues and choose constructive responses in everyday work situations. Continued practice supports development beyond the short-course scope.

This is workplace skills development, rather than clinical assessment or therapy.

How you can study

Fully virtual live online or self-paced options are subject to current availability. Confirm any optional assessment or mentoring before enrolment.

Career relevance and recognition

Apply this learning to professional communication, career preparation or team contribution. Course completion does not guarantee employment, promotion or a particular personal outcome. Ask RDE what completion recognition applies.

Progression options

Explore complementary learning. Related enrolment and duration remain separate.

Effective Communication in Digital Projects