Plan an introductory user study and turn observations into justified design recommendations.
Usability Testing & User Research is a 8-hour Professional Short Course in Design & Digital Experience. Develop focused capability through practical examples and user-centred thinking.
Who this course is for
Designers, analysts and product professionals seeking evidence about how people use a service.
Entry guidance
Basic familiarity with digital interfaces is helpful; previous formal research training is not assumed. Confirm software access, delivery arrangements and any learning adjustments with RDE before enrolment.
Learning themes
Indicative themes describe the intended focus. RDE confirms the delivery syllabus and activities before enrolment.
- Research questions, suitable methods and participant needs
- Task-based usability sessions and neutral observation
- Analysing findings, prioritising changes and sharing evidence
Practical activity
Example activity: Plan a small usability study, practise a task-based session and summarise findings and limitations. Use fictional or appropriately anonymised information. Obtain appropriate permission before involving research participants or recording sessions.
Learning outcomes
The intended outcome is to plan an introductory user study and turn observations into justified design recommendations. Further practice and feedback help develop professional confidence beyond the short-course scope.
How you can study
Fully virtual live online or self-paced options are subject to current availability. Confirm software requirements and any optional assessment or mentoring before enrolment.
Career relevance and recognition
Develop relevant capability for design, product, analysis or digital project contributions. The course does not guarantee employment or automatically award a vendor certification. Ask RDE what completion recognition applies.
Progression options
Explore a related short course to develop complementary skills. Its enrolment and duration are separate.
Your next step
Register your interest to discuss your goals, starting level and current availability. Content reviewed 7 October 2026.