Develop practical NHS-focused administration and digital support capability across office productivity, digital correspondence, records, scheduling, project support, communication and introductory health informatics.
Strengthen modern healthcare administration in an 18-week programme. Develop digital correspondence, records, scheduling and team-support skills through a virtual-assistant simulation.
What you will develop
- Use Word, Excel and PowerPoint for clear documents, spreadsheets and presentations.
- Practise correspondence and virtual support with Teams and Zoom, alongside NHSmail awareness.
- Explore records accuracy, data-entry standards and appropriate handling of healthcare information.
- Use scheduling and project-support tools to coordinate activities, actions and communications.
- Develop professional communication, collaboration and introductory health-informatics understanding.
Practical work
Complete an NHS-context virtual-assistant simulation with correspondence, schedules, records and team-support evidence. Demonstrate accuracy, confidentiality awareness and clear escalation of issues.
Career directions
Explore administrator, digital administration support, records, scheduling and project-support roles. Vacancy requirements and pay bands vary with duties; training does not grant access to NHSmail or live patient systems.
UK salary and contract-rate guide
Evidence reviewed: 6 October 2026. NHS examples below use England Agenda for Change basic annual pay for 2026/27, effective from 1 April 2026, and named employer vacancy evidence. They are full-time equivalent figures before regional supplements; part-time posts are paid pro rata. Devolved nations, employers and job duties can use different arrangements.
Administrator
Leeds Community Healthcare’s Band 3 Administrator example uses a full-time equivalent range of £25,760 to £27,476 a year. The advertised post is part time and paid pro rata. Its duties include service support and office administration; other administrative or scheduling jobs may sit in different bands.
View NHS Administrator pay and role requirements
Verify current NHS England pay scales
Contract work
Day-rate engagements are separate from salaried Agenda for Change appointments. Rates depend on the specific role, experience, location, engagement terms and tax treatment including IR35. A fixed-term employment contract does not automatically mean contractor day-rate work. Compare current role-specific advertisements; annual pay bands cannot be converted into an advertised contractor range.
Salary and contract-rate figures are indicative UK market ranges based on publicly available evidence reviewed at the stated date. Actual earnings vary according to experience, location, employer, sector, qualifications, responsibilities and employment type. Course completion does not guarantee employment, promotion or a particular level of earnings.
Mentoring and career support
Mentoring connects technical learning with practical development and professional evidence. Your programme includes six months of job-search support and three months of in-role support. Discuss the arrangements and starting dates with our team, including CV, LinkedIn and interview preparation. Employment is not guaranteed.
Certification and assessment information
Discuss Microsoft Office Specialist preparation for Word, Excel and PowerPoint. The Microsoft Office Specialist: Associate (Microsoft 365 Apps) award requires passing three qualifying examinations in different applications, including at least one Microsoft 365 Apps examination. Routine Teams collaboration skills and a lightweight learning badge are separate from Microsoft Teams Administrator certification. Generic digital administration and communication certificates need a named provider and assessment; internal NHS-context badges represent RDE learning recognition.
Verify Microsoft Office Specialist Associate requirements
Agree which preparation routes apply to your programme, current examination versions, eligibility, authorised provider arrangements where required, assessment access, additional costs, subscriptions and renewals before enrolment. Programme attendance does not automatically award vendor certification or guarantee an examination pass.
Your next step
Register your interest to discuss your experience, starting point, current delivery arrangements, tools and software access, assessment, certification options, fees and any available funding. Confirm the current intake and support arrangements before making a commitment.